Say what needs doing.
Create a reservation. Allocate a room. Review a bill. Start with the task, not the screen.
Bloom breaks the request into PMS steps, checks the required details and prepares the transaction for execution.
Spend less time navigating FX PMS. Tell Bloom what needs to happen—from a new reservation to the final checkout—and manage the work through conversation, with checks and approvals built in.
PUT THE PRODUCT TO WORK
Retrieve a reservation, compare ready rooms and review an allocation in this interactive front-desk example.
“Welcome back, Alex. Your room is ready.”
AT THE FRONT DESKTODAY’S ARRIVAL · THE GARDEN HOUSE
Returning guest · Two nights
“A quiet room, away from the lift.”
Alex’s reservation and quiet-room request are ready for the desk.
If a room is not ready, Bloom explains why and shows suitable alternatives. Exceptions go to the manager with the authority to approve them.
WHAT YOU CAN DO WITH BLOOM
Create a reservation. Allocate a room. Review a bill. Start with the task, not the screen.
Bloom breaks the request into PMS steps, checks the required details and prepares the transaction for execution.
Find the guest, select the stay and bring rates, inclusions and payment instructions together.
Bloom checks required information and availability before creating or changing a reservation. The booker and the staying guest remain distinct.
Match stay preferences with rooms that are available and ready.
Current requests take priority. When the preferred room is unavailable, Bloom helps staff compare suitable alternatives.
Review charges, resolve bill questions and complete settlement and checkout.
Bloom brings folios, balances and outstanding items into the departure workflow, with financial actions governed by staff permissions.
See the proposed transaction and involve a manager when an exception needs approval.
Permissions and hotel policy govern execution. Staff can inspect the action history and follow up on failed or incomplete transactions.
Support reservations agents, front-office associates, cashiers and duty managers in FX PMS.
Each role gets the access and workflow it needs. Your existing PMS rules remain part of how the work gets done.
THE MOMENT BEHIND THE WORK
“Welcome back, Alex. Your room is ready.”
A familiar face deserves your attention. Let Bloom take care of the screen work.
YOUR SYSTEMS. YOUR CONTROLS.
Bloom works around FX PMS: reservations, room allocation, folios and checkout. Your team defines the transactions each role can perform and the exceptions that need a manager.
Check guest details, availability and business rules before a PMS change.
Keep each action within the access granted to the staff member.
Send sensitive changes and exceptions to the manager who can approve them.
Bring the front-desk work you want to improve. We will confirm the available reservation, check-in, billing and checkout actions for your FX PMS setup.
BEFORE YOU BEGIN
The details that shape your setup, answered.
Bloom is built for FX PMS. If your hotel uses another PMS, speak with the team about compatibility before planning a rollout.
Your hotel sets the rules. Routine actions can operate within configured permissions; sensitive changes and exceptions require the appropriate review.
The product requirements cover group details, sharers, split bills and settlement workflows. Availability depends on your FX PMS configuration and rollout, so we will check the specific scenarios your team needs.
Bloom identifies failed or incomplete work and gives staff a route to retry, correct or escalate it. An uncertain transaction is checked before staff treat it as complete.
FROM EXPLORING TO PLANNING
Tell us where you want to grow revenue, improve service or get work moving.
We’ll help you assess the product, connections and rollout.
Choose a priority to explore the products.