PomoLabs
BloomDEPARTURES

BLOOM / DEPARTURES

Finish the stay
with the details settled.

Bring charges, adjustments and settlement into one departure conversation. Bloom helps the desk resolve the bill and complete checkout in FX PMS.

Explore the details
BUILT FOR THE WORK OF HOSPITALITY

SEE THE WORK IN PRACTICE

Breakfast charged twice? Check before checkout.

A guest spots two breakfast entries on the bill. Bloom helps the desk inspect the charges and prepare the appropriate correction.

Interactive example · no hotel records changed
The departing guestWORKED EXAMPLE
THE SITUATIONBreakfast appears twice
THE CHECKCheck both entries
THE NEXT STEPBill unchanged

The bill stays unchanged while the team checks the two entries.

01 /

Put the whole folio in view.

Check the stay and its charges before taking payment. Outstanding items and guest questions belong in the same conversation.

  • Find the correct guest folio.
  • Review charges, payments and balances.
  • Identify items that need an explanation or correction.
02 /

Handle the bill question.

A guest questions two breakfast charges. Bloom helps staff inspect the entries and prepare a permitted correction for approval.

  • Compare the entries behind the query.
  • Preview the adjustment and its effect on the bill.
  • Apply the hotel’s approval rules.
03 /

Settle the balance.

Use the payment and settlement methods supported by the hotel’s FX PMS setup, with financial controls still in place.

  • Check the amount and payment instructions.
  • Obtain any required financial approval.
  • Verify payment before treating the balance as settled.
04 /

Complete checkout.

Once the bill is resolved, finish the departure and give staff confirmation that the stay is closed.

  • Check the checkout status in FX PMS.
  • Follow up on failed or incomplete transactions.
  • Keep a record for authorised staff.

PRACTICAL QUESTIONS

Before you bring it
to your hotel.

Questions about your systems, setup and team.

Contact the team
Which payment methods does Bloom support?+

Payment methods and settlement actions depend on your FX PMS setup and integration. We will confirm the methods your desk needs before rollout.

Can staff bypass financial approvals?+

No. Financial actions follow the hotel’s roles and approval rules, including who can authorise adjustments and exceptions.

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to work for your hotel.

Tell us where you want to grow revenue, improve service or get work moving.
We’ll help you assess the product, connections and rollout.

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