Know the job.
Understand what the guest needs and what the team must do before deciding where AI belongs.
BY HOSPITALITY. FOR HOSPITALITY.
Hotel expertise.
Put to work in AI.
PomoLabs is the AI innovation arm of IDS Next. We build specialist products for the work of hospitality—from the first booking enquiry to the decisions that shape the business.
WHY POMOLABS
Great service takes work.
We build AI for that work.
Hotels do thousands of things to make a stay feel effortless. They answer the enquiry, prepare the room, handle the arrival, solve the problem and keep the business moving.
We give that work five specialists. Each one takes on a different job, with the hotel knowledge, system connections and human control it requires.
Explore the suite
THE POMEGRANATE, REIMAGINED
One identity.
Five specialists.
The pomegranate brings many distinct parts into one form. Our suite takes the same approach: specialist intelligence for the different jobs that make a hotel work.
Sprout, Bloom, Ember, Burst and Crown each have a purpose. Together, they express our ambition for AI across hospitality.
THE WAY WE THINK
Start with the work.
Make the technology earn its place.
Do more than answer.
Connect the conversation to a booking, a service task or a decision the hotel needs to make.
Respect the hotel.
Work with the property’s systems, standards and people. Keep authority with those responsible for the result.
FROM EXPLORING TO PLANNING
Put PomoLabs
to work for your hotel.
Tell us where you want to grow revenue, improve service or get work moving.
We’ll help you assess the product, connections and rollout.
YOUR POMOLABS HOSTYour hotel.
Let’s get specific.
Choose a priority to explore the products.
An AI guide to the five products