Give guests a reason to book with you. Sprout understands the stay they want, recommends rooms and rates, and guides the conversation through to a direct booking.
PUT THE PRODUCT TO WORK
Choose what matters to a guest, compare two rooms and follow the booking journey in this interactive example.
“That’s exactly the stay we had in mind.”
BEFORE THE STAYA WEEKEND FOR TWO
Choose what matters most for this weekend.
If availability cannot be checked or payment is interrupted, Sprout explains the problem and passes the dates, preferences and enquiry to your reservations team.
WHAT YOU CAN DO WITH SPROUT
A family break. A quiet weekend. A room near the meeting. Start with the stay they want.
Sprout gathers dates, party size and preferences before recommending a room. Follow-up questions uncover the details a booking form can miss.
Explain the differences between rooms, rates and packages in a conversation.
Help guests compare space, amenities, inclusions and cancellation terms, then choose an option that fits their trip.
Availability, room selection, payment and confirmation belong in the same guest journey.
Sprout guides the booking through the connected hotel systems. Guests review the stay and its terms before they commit.
Keep dates, preferences and questions together when plans change or your team takes over.
The reservations agent receives the conversation so the guest does not have to explain the whole trip again.
Bring your property’s character, room knowledge and booking policies into every answer.
Your team manages the information, offers and limits. Requests needing a personal decision go to the reservations team.
Connect the booking conversation to the systems that hold your rooms and rates.
Website, voice and external AI channels are part of the Sprout product vision. The channels and integrations available to your hotel are confirmed before launch.
THE MOMENT BEHIND THE WORK
“That’s exactly the stay we had in mind.”
The right room. The terms understood. A reason to book with you.
YOUR SYSTEMS. YOUR CONTROLS.
Your rooms and rates stay with the systems that manage them. We establish how Sprout connects to your PMS, CRS or booking engine, and how payment and confirmation work for your hotel.
Use the room rates, offers and booking terms your hotel approves.
Show the stay and its terms before the guest commits.
Pass the dates, preferences and conversation to your reservations team.
Choose the booking journey you want to offer first. We will confirm its channels, languages, reservation actions and system requirements with your team.
BEFORE YOU BEGIN
The details that shape your setup, answered.
Sprout adds a conversational way to book. It uses the systems responsible for your availability, rates and reservations; the connection depends on your PMS, CRS or booking engine.
Chat and voice are part of Sprout’s product scope. We will confirm the voice service, languages, browsers and channels available for your hotel.
You set the handover rules—for example, a complex enquiry, an unresolved question or a guest who asks for a person. Dates, preferences and the conversation travel with the handover.
Modification and cancellation support depends on your reservation system, identity checks and hotel policy. We will confirm which actions your setup supports.
EXPLORE RELATED PRODUCTS
FROM EXPLORING TO PLANNING
Tell us where you want to grow revenue, improve service or get work moving.
We’ll help you assess the product, connections and rollout.
YOUR POMOLABS HOSTChoose a priority to explore the products.
