SPROUT / INTEGRATIONS

From the first question
to a confirmed booking.

Connect Sprout to the rooms, rates and reservation systems your hotel already manages. Give the guest a booking conversation that can carry through to confirmation.

BUILT FOR THE WORK OF HOSPITALITY

SEE THE WORK IN PRACTICE

Keep the enquiry when the connection drops.

The guest has chosen a room, but the availability check is interrupted. Pass the enquiry to reservations with the dates and preferences intact.

Interactive example · no hotel records changed
The guestWORKED EXAMPLE
THE SITUATIONTerrace room
THE CHECKAvailability check failed
THE NEXT STEPBooking on hold

Sprout explains the interruption. The room has not been booked.

01 /

Offer what the hotel can sell.

Room recommendations need current availability, the right rates and terms the guest can understand.

  • Connect the PMS, CRS or booking engine that supplies the offer.
  • Include dates, occupancy, inclusions and cancellation terms.
  • Recheck availability when the offer needs refreshing.
02 /

Turn a room choice into a reservation.

Show the guest the stay and total before they commit, then guide the payment and confirmation process.

  • Collect the guest details needed for the booking.
  • Define the payment handoff and return to the journey.
  • Confirm the stay through the reservation system.
03 /

Keep the booking moving when plans change.

Modification, cancellation and interrupted bookings need a route the guest can follow. Your reservations team can take over with the details already gathered.

  • Confirm which reservation changes the system supports.
  • Apply identity checks and hotel booking policies.
  • Pass dates, preferences and questions to a person when needed.
04 /

Choose the channels that serve your guests.

Website, voice and external AI channels have different connection requirements. Start with the booking experience your hotel wants to offer.

  • Confirm the guest channels included in the rollout.
  • Assess external AI assistant access separately.
  • Agree content ownership, monitoring and handover.

PRACTICAL QUESTIONS

Before you bring it
to your hotel.

Questions about your systems, setup and team.

Contact the team
Is Sprout compatible with our PMS or booking engine?+

Compatibility depends on your system, version and required booking actions. Share those details so the team can confirm the connection.

Can our reservations team stay involved?+

Yes. Your hotel sets the booking rules and the points where an agent takes over. The guest’s dates, preferences and conversation can accompany the handover.

Explore all of SproutExplore integrations

FROM EXPLORING TO PLANNING

Put Sprout
to work for your hotel.

Tell us where you want to grow revenue, improve service or get work moving.
We’ll help you assess the product, connections and rollout.

Contact sales
YOUR POMOLABS HOST

Your hotel.
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